t bazi Privacy Policy

t bazi collects personal data from players in Bangladesh through several channels: directly when you register an account or complete KYC verification, automatically when you browse or use the platform, and occasionally from trusted third-party sources such as payment processors and identity verification providers. We collect only the minimum data necessary to operate the platform safely, comply with applicable standards, and deliver a high-quality experience to every player.

The categories of personal data we collect are described in the table below. Each category is linked to a specific operational or legal purpose; we do not collect data speculatively or for purposes we have not identified in advance.

t bazi does not collect or process special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — except where a document provided for identity verification incidentally contains such information (for example, a photograph on a national ID). In such cases, we process only what is strictly required for identity confirmation and do not store or use the sensitive element beyond that narrow purpose.

t bazi uses your personal data only for clearly defined purposes, each of which is grounded in one of the following lawful bases: performance of a contract (your account agreement with t bazi), compliance with a legal obligation, protection of legitimate interests, or your explicit consent. We do not sell your personal data to any third party for marketing purposes under any circumstances.

The primary purposes for which t bazi processes your personal data are described below:

• Account Management: To create, maintain, and manage your t bazi player account, including processing deposits and withdrawals, applying bonuses, and maintaining a complete transaction history accessible from your account dashboard.
• Identity & Age Verification: To verify that you are who you claim to be and that you are at least 18 years of age, in compliance with responsible gaming obligations and fraud prevention requirements.
• Payment Processing: To facilitate secure deposits and withdrawals via your chosen payment method, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to reconcile financial records.
• Fraud Prevention & AML: To detect, investigate, and prevent fraud, money laundering, and other financial crimes. This includes automated transaction monitoring and, where required, reporting to relevant authorities.
• Customer Support: To respond to your queries, resolve disputes, and maintain records of support interactions for quality assurance and training purposes.
• Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall performance and user experience of the t bazi platform for players across Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh.
• Responsible Gaming: To monitor betting patterns and identify signs of problem gambling behaviour, enabling t bazi to provide appropriate responsible gaming interventions and tools.
• Marketing Communications (with consent): To send you promotional offers, bonus notifications, and seasonal campaign information (such as Eid or BPL cricket season promotions) where you have explicitly opted in to receive such communications. You may withdraw consent at any time.

t bazi does not sell, rent, or trade your personal data. We share your data only with a limited set of trusted service providers and where required by law. All third parties who receive personal data from t bazi are bound by strict contractual obligations to process that data solely for the purpose for which it was shared, to maintain appropriate security standards, and to delete or return the data when the processing relationship ends.

The categories of third parties with whom t bazi may share your personal data are as follows:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard gateway providers receive the minimum financial data required to process your transactions. These providers operate under their own regulated privacy and security frameworks.
• Identity Verification Providers: Third-party KYC service providers receive your identity documents and personal details solely to verify your identity and age. Results are returned to t bazi and the documents are not retained by the provider beyond the verification window.
• Fraud & AML Screening Services: Specialist fraud detection and anti-money laundering screening platforms may process your account activity data to identify suspicious transaction patterns. These providers do not use your data for any commercial purpose.
• Game Technology Providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive a pseudonymous player identifier to enable game session management. These providers do not receive your full name, NID, or payment details.
• Analytics Providers: Platform analytics services receive aggregated and anonymised usage data to help t bazi understand player behaviour and improve the platform. No personally identifiable information is shared with analytics providers.
• Regulatory & Law Enforcement Authorities: t bazi may be required by applicable law to disclose your personal data to regulatory bodies, law enforcement agencies, or courts. In such cases, t bazi will disclose only the minimum data required to comply with the legal obligation and will notify you where permitted by law.

t bazi uses cookies and similar tracking technologies (such as web beacons and local storage) on its platform to ensure proper functionality, maintain session state, detect fraud, and understand how players interact with the site. By continuing to use the t bazi platform after being informed of our cookie practices, you acknowledge the use of cookies as described in this section.

t bazi does not use third-party advertising cookies or behavioural profiling cookies that track you across other websites. We do not partner with ad networks that build cross-site profiles of players. Our cookie use is limited to what is necessary to operate and improve the t bazi platform for Bangladeshi players.

t bazi retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by applicable law or legitimate business need. The following retention periods apply as a general guide:

• Active Account Data: All personal data associated with an active t bazi account is retained for the full duration that the account remains open. You may close your account at any time by contacting support.
• Closed Account Data: Following account closure — whether voluntary or initiated by t bazi — we retain your identity, financial, and transaction records for a minimum of five (5) years. This retention is necessary to satisfy AML obligations and to resolve any post-closure disputes.
• KYC Documents: Identity verification documents (NID copies, passport scans, proof of address) are retained for a minimum of five (5) years from the date of account closure, in line with standard financial services record-keeping requirements.
• Support Communications: Live chat logs, WhatsApp message records, and email correspondence with t bazi support are retained for two (2) years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Analytics Data: Anonymised usage and analytics data may be retained indefinitely as it contains no personally identifiable information and is used for long-term platform improvement purposes only.
• Marketing Consent Records: Records of your marketing consent (including the date and method of consent, and any subsequent withdrawal) are retained for five (5) years from the date of consent or withdrawal, whichever is later, to demonstrate compliance.

Upon expiry of the applicable retention period, t bazi will securely delete or irreversibly anonymise your personal data. Where deletion is technically complex due to backup systems or data architecture constraints, t bazi will ensure that your data is not actively processed and is scheduled for deletion at the earliest practicable opportunity.

t bazi takes the security of your personal data seriously and has implemented a layered set of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure. No transmission of data over the internet can be guaranteed as 100% secure; however, t bazi employs industry-standard security practices to minimise risk to the fullest extent possible.

• 256-bit SSL Encryption: All data transmitted between your device and the t bazi platform — including account credentials, payment details, and personal information — is encrypted using Transport Layer Security (TLS) with a 256-bit key. Look for the padlock icon in your browser address bar when using t bazi.
• Encrypted Data Storage: Sensitive personal data held in t bazi's databases — including identity documents and financial identifiers — is encrypted at rest. Database access is restricted to authorised personnel only and is subject to multi-factor authentication.
• Access Controls: Internal access to player personal data is granted on a strict need-to-know basis. t bazi support agents, risk analysts, and finance staff have access only to the data categories necessary for their specific roles. All internal data access is logged and subject to regular audit.
• Fraud Monitoring: t bazi operates 24/7 automated fraud monitoring systems that flag unusual account activity, including atypical login locations, multiple simultaneous sessions, and irregular transaction patterns. Flagged accounts are reviewed by the security team within one business hour.
• Security Testing: t bazi conducts periodic vulnerability assessments and penetration testing of its platform infrastructure to identify and remediate security weaknesses before they can be exploited.

Your own account security also plays a critical role. t bazi strongly recommends that you use a strong, unique password for your t bazi account, enable any available two-factor authentication, and never share your login credentials with anyone — including anyone claiming to be a t bazi staff member. t bazi staff will never ask for your password.

As a t bazi player, you have the following rights in relation to your personal data. These rights may be subject to certain conditions and limitations under applicable law, and t bazi will always assess requests in good faith and respond within a reasonable timeframe (typically within 30 days of receiving a complete and verifiable request).

• Right of Access: You have the right to request a copy of the personal data t bazi holds about you, along with information about how that data is used and with whom it is shared. Submit a Subject Access Request (SAR) to our support team via live chat or email.
• Right to Rectification: If any of your personal data held by t bazi is inaccurate or incomplete, you have the right to request that we correct it. For basic profile data (name spelling, address, contact number), you may be able to update this directly from your account dashboard.
• Right to Erasure: You may request that t bazi delete your personal data. This right is not absolute — t bazi may be required to retain certain data for legal, regulatory, or fraud prevention purposes even after your account is closed. We will explain clearly which data can be deleted and which must be retained when responding to an erasure request.
• Right to Restrict Processing: In certain circumstances — for example, while a dispute about data accuracy is being resolved — you have the right to request that t bazi suspends active processing of your data while retaining it.
• Right to Data Portability: Where t bazi processes your data on the basis of your consent or the performance of a contract, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where t bazi processes your data based on your consent (primarily for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Object: You have the right to object to t bazi processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though t bazi may be able to demonstrate that its interests override yours in certain cases (for example, fraud prevention).

t bazi reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements. The most current version of this Privacy Policy will always be published at t-bazi.com/privacy-policy with the effective date clearly indicated at the top of the document.

Where a change to this Privacy Policy is material — meaning it significantly affects how we use your data or the rights available to you — t bazi will notify registered players by email to the address on their account and/or via a prominent in-platform notification at least 14 days before the revised policy takes effect. For non-material updates (such as clarifications of existing text, correction of typographical errors, or addition of new examples), t bazi will update the policy without prior notice.

Continued use of the t bazi platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with any change to this Privacy Policy, you should discontinue use of the platform and contact our support team to close your account and arrange return of any withdrawable balance.